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Key Account Management
Key account management requires customer-centered thinking and execution.
The following is included in this service:
Building a strong relationship with key accounts in order to identify new opportunities and increase the business scope and sales with key accounts.
Researching and understanding the key account’s internal structure and building relationships with the business leaders, not merely the HR function
Improving customer service by providing the key account with a primary contact in China who can handle their needs and concerns quickly and efficiently.